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Terms & Conditions

Welcome to RepackPro! These Terms & Conditions (“Terms”) outline the rules and expectations for using our website and services. By accessing or using our platform, you agree to comply with the following terms.

1. About Us

RepackPro is a return and reshipment logistics service designed to help small e-commerce and dropshipping brands manage U.S.-based returns efficiently. We operate as a service partner, not as a merchant or seller of physical goods.

2. Use of Our Website

By using our website, you confirm that:

  • You are at least 18 years old or using the site under adult supervision.

  • You will provide accurate information when creating an account or submitting forms.

  • You will not misuse or attempt to interfere with the website’s functionality.

3. Our Services

RepackPro provides:

  • Access to U.S.-based return handling and reshipment services

  • Storage of returned items on behalf of your brand

  • Manual or on-demand reshipment coordination

We reserve the right to refuse service or limit access if misuse or violation of policies occurs.

4. Subscription Plans & Billing

RepackPro offers tiered subscription plans. By subscribing, you agree to:

  • Pay monthly fees on time via the selected payment method

  • Understand that fees are non-refundable unless otherwise stated

  • Cancel your plan before your next billing cycle to avoid automatic renewal

5. Shipping & Handling

You are responsible for:

  • Ensuring return shipments include proper SKU or return identification

  • Providing clear reshipment details when requesting outbound shipping

  • Generating return labels and complying with our packaging guidelines

We do not take responsibility for lost or damaged items due to incorrect labeling or third-party courier issues.

6. Intellectual Property

All content on this site, including logos, text, visuals, and branding, belongs to RepackPro. You may not copy, reuse, or distribute our content without permission.

7. Limitation of Liability

RepackPro is not liable for:

  • Delays caused by third-party couriers or carriers

  • Customer dissatisfaction with returned or reshipped products

  • Any indirect, incidental, or consequential damages

Our responsibility is limited to the scope of services we provide as described.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about these Terms, please reach out to:

RepackPro
contact@repackpro.com

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